The Helper Team is back--however, it will be different this time!
[Staff Recruitment]We are pleased to announce that a new Staff Department has been officially implemented again. This Staff Position (Helper) will emphasize Helping the everyday player, promoting a more friendly environment within the game and helping us by reporting "Toxic Players". It will not be like the Helper Rank we used to have on Eternal-WoW before, feel free to read down below for detailed information regarding the new Rank and what it means to be a full-fledged "Helper".
Meet new friends that share the same interest as you! (They might even become your next raiding/arena partner!)
Learn how to be in a friendly staff environment!
Attain management experience which might prove useful in real life!
Attend Staff Meetings with a large professional Staff Team! (Only Trusted Helpers will be allowed into All Staff Meetings, which includes ALL Staff Departments)
Get some special VIP Staff Benefits! VIP Rewards at the end of month, weekly rewards, etc..!
(Help us make Eternal a better place to be in for our beloved players. Help your favorite Community and support its cause!)
The Helper's Core Work
A player asks a question in LFG. Every now and then another player might answer this question... the role of the Helper Team will be to answer such questions on a regular basis (increasing the probability that this player will receive an answer or response to his question). This will actually be one of their core duties, simply helping other Players in a way which GMs cannot.
Player Reports. One of the Helper's core duties will be making Player Reports. One of the large factors which drove the Helper Team into being made is that our GM Team cannot constantly monitor chat, or what players are doing at all times. Therefore, the Helper Team will report day-to-day Player Hazing, or Harassment. Our main intention is to attempt and fight the Toxicity which resides within our Community. We aspire to make our Community more friendly towards new Players resulting in making it an easier environment to stay in for new players.
Attending the Help Rooms in TeamSpeak. This is optional, if a Helper doesn't want to be in the Help Rooms, then 'they' do not have to do so, period.
(Frequently Asked Questions regarding the Helper Team)
Q: How will Helpers affect me in-game as a Player?A: The Helpers will technically be promoting and encouraging good behavior. First and foremost, they will be creating regular Player Reports about matters which Players rarely create Player Reports about these days. Sexual Explicit Content in the LFG chat, hate-speech, etc. They will also be regularly answering questions, therefore, you might see more interaction in the global chat channels.
Q: How do I become a Helper?A: If you're interested, please send a PM to Andrela001 also known as Frankley on the forums. And he'll send you an application format that you will simply have to fill in.
Q: A Helper is basically a friendly player... why do you feel the need to create a specific position for friendly and helpful players?A: Hehe. At the moment we would simply like to promote good behavior, and we decided that it would be worth trying out something new and adding a staff department dedicated to this. In addition, we honestly need more friendly players on Eternal. We noticed that we aren't encouraging good behavior enough and for that reason, we have ended up with quite a lot of toxicity within our community. To try and work against this or at least to try to lessen it, we would like to try and officially encourage good behavior among players. We believe this could potentially help new players get started on Eternal and bring in more active playing players.
Q: Will the Helpers be doing tickets and have staff powers like a GM does?A: Simple answer, no. We have thought of perhaps giving Trusted Helpers the ability to do Tickets and help out GMs as extra work. Nevertheless, their core work is not going to have anything to do with tickets. The Helpers will basically be Players but at the same time, they're technically staff. However, they're more of a player than they are a Staff Member.
Q: Do helpers get paid?A: Helpers and above will be rewarded the same way we do with GMs and CTDs alike. With what is known as an EoW/EoM (End of the Week Reward/End of the Month Reward). It's basically some VIP points in a regular interval. We do, however, not plan on paying them. This is more of a 'reward' for their hard work.
Q: Does the Helpers have a minimum work requirement?A: No. They will, however, be supervised by certain Super GMs and other Staff Members that wants to help out the Helper Department. You will be required to be active, and there will most likely be some form of requirement of activity to be on Staff. There will not be an official work requirement though. As we expect the Helper Team to find productive and innovative ways of helping out the players. The GMs will also have a way of communicating with the Helpers.
Q: Does the Helper Team keep in touch with other Staff Departments? e.g., GMs, CTDs, Forum Moderators, etc.A: You might talk to a Staff Member from a different Department in the Staff Chill Zone every now and then. However, you are not going to be explicitly working with them. Nonetheless, you will be having some Staff Meetings and in All Staff Meetings certain Helpers will be permitted to join the All Staff Meetings. (with All Staff Departments included, even our beloved Owner, Cyph3r, is usually there too) Along with the fact that we will have our own regular Helper Meetings, that is. And some Super GMs will be a Helper Assistant Secondary, meaning you will interact with some other Staff Departments anyway, as they would like to give a helping hand in getting the Helper Team started up.
Any additional questions will be answered. Feel free to write down a question as a reply to this topic, we will respond back as soon as possible.Regards,Eternal-WoW Administration