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BUYING VIP POINTS ISSUE?

#1 by Hollowdisc » Thu Jan 12, 2012 5:18 pm

So about 10 minutes ago i spent a few dollars for some vip points. i still havent gotten them? anyone eles got this problem? not to sound bad or rude, but if i dont have them by tomorrow i would like something in return for free for this issue thanks :snooty:
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Re: BUYING VIP POINTS ISSUE?

#2 by LegendSly1 » Fri Jan 13, 2012 4:06 am

It happened to me earlier today, if you post in the VIP Issues someone will fix the problem.
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Re: BUYING VIP POINTS ISSUE?

#3 by Hollowdisc » Fri Jan 13, 2012 9:55 am

alright ill post one in there too i have one in issue tracker as well
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Re: BUYING VIP POINTS ISSUE?

#4 by Kabekiz » Fri Jan 13, 2012 10:11 am

Our anti-fraud system now requires a bit of information be entered at certain thresholds. Once it's entered our billing team / admins review it then accept it. If your points are in with held due to this they will be given as soon as the information given is accepted.

I just cleared the backlog of entries so if you still don't have your points and have entered in the information asked for then ask in VIP issues.
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