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Announcements from the staff

DDOS, Crashes, and Bears, oh my!

#1 by Cyph3r » Fri Mar 04, 2011 11:13 pm

Update: Another night of caffeine and hope. Thanks Greg for your great work. Issues turned out to be far greater than first expected, but all is resolved now.

We are aware of the Redemption lag/crashes and are working to resolve it. Current ETA, Updated: Resolved.

Regarding the issues earlier today, we were under a DDOS attack, and our DDOS protection didn't fully mitigate as designed. We worked with the company to correct the issue.
It appears we are not the only server under attack lately... several others in the community are reporting similar problems. Attacks have increased heavily in the community over the last couple of months, and we're actively working to make these attacks a concern of the past.

Don't despair, all will be well soon.
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Re: DDOS, Crashes, and Bears oh my!

#2 by skarphet » Fri Mar 04, 2011 11:15 pm

Roger that
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Re: DDOS, Crashes, and Bears, oh my!

#3 by aintgotskillz » Fri Mar 04, 2011 11:18 pm

Start a Bear trap fund!
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Re: DDOS, Crashes, and Bears, oh my!

#4 by blackout2 » Fri Mar 04, 2011 11:19 pm

I hope you find the people that are doing this. So Manny rollbacks :cry:
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Re: DDOS, Crashes, and Bears, oh my!

#5 by Cyph3r » Fri Mar 04, 2011 11:22 pm

blackout2 wrote:I hope you find the people that are doing this. So Manny rollbacks :cry:

We've never had a rollback. You're referring to autosaves. They occur every 3 minutes. At most you can only ever lose 3 minutes of work, and for a scheduled restart, you can do a ".save" to to a manual save of your character data.
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Re: DDOS, Crashes, and Bears, oh my!

#6 by Shockblock » Fri Mar 04, 2011 11:25 pm

Thanks for taking the initiative!
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Re: DDOS, Crashes, and Bears, oh my!

#7 by elfana2 » Fri Mar 04, 2011 11:27 pm

Keep up the good work!

Cheers
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Re: DDOS, Crashes, and Bears, oh my!

#8 by lifesgood » Fri Mar 04, 2011 11:29 pm

:doh:

Thank you for the update on the situation!!

Keep us posted please :)
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Re: DDOS, Crashes, and Bears, oh my!

#9 by Myriad111 » Fri Mar 04, 2011 11:30 pm

Thank you guys for your patience, the Staff is working hard to get things right again!!
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Re: DDOS, Crashes, and Bears, oh my!

#10 by Random777 » Fri Mar 04, 2011 11:31 pm

Good to hear this is the reason, world chat was rumoring that it was the new anti hack system. stupid ddso
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Re: DDOS, Crashes, and Bears, oh my!

#11 by Aristocratic » Fri Mar 04, 2011 11:32 pm

Thanks for the update on the situation guys :D
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Re: DDOS, Crashes, and Bears, oh my!

#12 by Ectisiar » Fri Mar 04, 2011 11:34 pm

Continue your nice work and keep us inform.
Thanks
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Re: DDOS, Crashes, and Bears, oh my!

#13 by Shockblock » Fri Mar 04, 2011 11:35 pm

Random777 wrote:Good to hear this is the reason, world chat was rumoring that it was the new anti hack system. stupid ddso


Possible the attackers were using this anti-hacking system to their advantage? A GM said in World Chat earlier today on Redemption that the hackers being detected were the reason for the lag.
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Re: DDOS, Crashes, and Bears, oh my!

#14 by Lacuna » Fri Mar 04, 2011 11:39 pm

it's probably blizzard :shhh: . i wouldn't put it past them to hire some shady characters to "handle" the private server issue xD yeah, i know it's a conspiracy theory, but hell, it's very much a plausible idea. could also be another certain competitive server, not naming any names :whistle:

keep on truckin', everyone who matters can wait patiently, maybe do some real world stuff.

what am i saying, i know we're all hanging on every updated post lol. i mean, it's my dang birthday and you see where i am xD ofc i'm an adult, birthdays mean less the older you get.
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Re: DDOS, Crashes, and Bears, oh my!

#15 by superduperduck » Sat Mar 05, 2011 12:00 am

i'd bet anything it was the hackers qq'ing bc they were banned :violin:
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Re: DDOS, Crashes, and Bears, oh my!

#16 by xmodifier » Sat Mar 05, 2011 12:03 am

its more than 20 minutes now
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Re: DDOS, Crashes, and Bears, oh my!

#17 by impossiblebrutality » Sat Mar 05, 2011 12:07 am

Lacuna wrote:it's probably blizzard :shhh: . i wouldn't put it past them to hire some shady characters to "handle" the private server issue xD yeah, i know it's a conspiracy theory, but hell, it's very much a plausible idea. could also be another certain competitive server, not naming any names :whistle:

keep on truckin', everyone who matters can wait patiently, maybe do some real world stuff.

what am i saying, i know we're all hanging on every updated post lol. i mean, it's my dang birthday and you see where i am xD ofc i'm an adult, birthdays mean less the older you get.


They can always sue Eternal-wow. There is no way that they will conduct ddos attacks and do something illegal :P
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Re: DDOS, Crashes, and Bears, oh my!

#18 by elfana2 » Sat Mar 05, 2011 12:09 am

xmodifier wrote:its more than 20 minutes now

Someone is gonna start breaking things :shifty:
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Re: DDOS, Crashes, and Bears, oh my!

#19 by lifesgood » Sat Mar 05, 2011 12:10 am

xmodifier wrote:its more than 20 minutes now


:naughty:
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Re: DDOS, Crashes, and Bears, oh my!

#20 by Worldofwhat » Sat Mar 05, 2011 12:15 am

It's a Conspiracy I tell you! Nah it's just some idiots trying to DDoS the best server ever, keep up the good work!
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