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Announcements from the staff

Redemption & Login Server Fixed, & Eternal/Remorse Upgrade

#1 by Cyph3r » Fri Jun 24, 2011 6:52 pm

New Update 4: Redemption is really fixed now.

Here's the short version: Redemption lag issues are gone, login server delays of today are fixed, and Eternal and Remorse got a random speed/latency improvement of about 15-30%. Also server in-game time corrected. Enjoy

Ok, for the masochists among you, here's the long version:
Redemption was among the realms (also Exile and Ruin), that got a big upgrade documented in this thread yesterday:
  • 1x - 6 Core - Intel(R) Xeon(R) CPU X5650 @ 2.67GHz (Board has another empty socket available for quick expansion)
  • 8x - 15K RPM (6Gbps) 300GB SAS Hard Drives (RAID 6) (Space for another 6 drives available for quick expansion)
  • 24GB DDR3 1333 ECC RAM (24GB) (Space for another 24GB of ram for quick expansion)
  • 1x - DELL H700 RAID CARD (HUGE HDD PERFORMANCE BOOST!)

Yes, that's pretty nasty indeed.

One problem, though. We moved over these realms and the next day during peak population hours found out Redemption was still lagging, just less. Also the login server was now seriously borked. We noticed the CPU usage was much higher than before, and this is on a much more powerful box. WTF right?

After awhile we determined that there was no login server issue at all, but that Redemption's problems were actually causing the login server issues. Communication between them was super slow. But why? After a few hours of trying just about everything, I tried reverting some compilation flags that we had changed during the move. Boom! That was it! CPU usage dropped in half, lag was gone. What's more, as expected, the login server issues were now gone. Great!

One more thing. These new compilation flags we started using on Redemption that were 'borked'... We started using them because they were what Eternal and Remorse have been using for awhile and they're fine right? Apparently, wrong... So Greg and I changed the compile flags on Eternal and Remorse as well and they're CPU usage dropped in half too. All along those realms have had the same Redemption lag issue of today, just on a smaller scale because they're population is smaller!

What does this mean? Eternal and Remorse should be noticeably speedier now. Don't be surprised to see a 15-30% drop in latency in game, your spells to be snappier, etc.

What else, Cyph3r? Ok, ok. I was told that realm times in game were off by about 20 minutes, so I fixed it. Also, I went a step further and setup a job to auto sync them daily. Overkill? Sure. Eternal Quality'ish? Certainly. Did this in fact crash a couple realms due to the change and also mess up spell timers for 15 minutes? Unfortunately, unpredicted side effect. :oops:

Ok already, anything else? We had some network issues for about 20 minutes right about the time I posted this - bad coincidental timing, but they are gone now.

Cheers!

Thanks Greg for helping me with the Redemption issue today!
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Re: Redemption & Login Server Fixed, & Eternal/Remorse Upgra

#2 by Pinkyy » Fri Jun 24, 2011 6:58 pm

Awsome job guys! :clap:
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Re: Redemption & Login Server Fixed, & Eternal/Remorse Upgra

#3 by Astrolisbank » Fri Jun 24, 2011 7:40 pm

Thumps up, seems to be workin' fine now! :) :)
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Re: Redemption & Login Server Fixed, & Eternal/Remorse Upgra

#4 by thyrat » Fri Jun 24, 2011 7:42 pm

Keep up the good job!
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Re: Redemption & Login Server Fixed, & Eternal/Remorse Upgra

#5 by Bloodyone » Fri Jun 24, 2011 7:53 pm

Once again all hail Cyph3r and the Eternal staff for another awesome job!
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Re: Redemption & Login Server Fixed, & Eternal/Remorse Upgra

#6 by leon0546 » Fri Jun 24, 2011 8:04 pm

What about the NPC's that got "bugged/out of service" in Eternal Horde Silvermoon Mall?
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Re: Redemption & Login Server Fixed, & Eternal/Remorse Upgra

#7 by nickotino » Fri Jun 24, 2011 8:37 pm

Mfw!

best...server...EVA! Hands down!
how many rogues does it take to gank a paladin?

2.

one to gank him and the other to wait at the inn.
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Re: Redemption & Login Server Fixed, & Eternal/Remorse Upgra

#8 by realpedo » Fri Jun 24, 2011 9:14 pm

Damn these improves are badass! I'm loving this server more and more!
Keep up the fine job guys :clap:
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Re: Redemption & Login Server Fixed, & Eternal/Remorse Upgra

#9 by jlopez1979 » Fri Jun 24, 2011 9:26 pm

STILL CANT LOG IN JUST STAYS IN LOGGIN IN TO GAME SERVER
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Re: Redemption & Login Server Fixed, & Eternal/Remorse Upgra

#10 by killadude4 » Fri Jun 24, 2011 10:07 pm

This is why Eternal is #1 ;)
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Re: Redemption & Login Server Fixed, & Eternal/Remorse Upgra

#11 by Cenariuz » Fri Jun 24, 2011 11:08 pm

gr8 job guyz !! keep it up ...
server: Eternal
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Re: Redemption & Login Server Fixed, & Eternal/Remorse Upgra

#12 by snowjane » Fri Jun 24, 2011 11:11 pm

Thankies~!! needed that much~! ms really did drop alot~! yeaa~!
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Izanami - Resto Druid

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Re: Redemption & Login Server Fixed, & Eternal/Remorse Upgra

#13 by Kerri12 » Fri Jun 24, 2011 11:38 pm

Yeah i was in a bg that had just ended and i lagged out pretty much. Couldnt leave, couldnt .start, couldnt do anything (the most i could do was /afk which only said i was Away other then that nothing). So, I closed wow and tried to reopen it leading to years of waiting and still waiting to get logged onto the server
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Re: Redemption & Login Server Fixed, & Eternal/Remorse Upgra

#14 by Fe_N_iX » Fri Jun 24, 2011 11:48 pm

GJ eternal, keep it up :clap:
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Re: Redemption & Login Server Fixed, & Eternal/Remorse Upgra

#15 by girlsrevenge » Sat Jun 25, 2011 12:37 am

but did the event chamber teleport get fixed on Redemption. I was on when they did the event and the teleport wasn't there in the eternal portal.
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Re: Redemption & Login Server Fixed, & Eternal/Remorse Upgra

#16 by phoenix12 » Sat Jun 25, 2011 1:27 am

:clap:
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Re: Redemption & Login Server Fixed, & Eternal/Remorse Upgra

#17 by Pojava » Sat Jun 25, 2011 1:51 am

Yeah indeed awesome, you guys really have a heart for the community.Thats why
/bow Cypher
/bow gregarious

Do a 25% off discount for vote and vip points if you like, I would get quite some stuff
:D
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Re: Redemption & Login Server Fixed, & Eternal/Remorse Upgra

#18 by Kabekiz » Sat Jun 25, 2011 2:12 am

girlsrevenge wrote:but did the event chamber teleport get fixed on Redemption. I was on when they did the event and the teleport wasn't there in the eternal portal.


This is fixed. After the event I spawned Ceglialilialia (the guy you turn in the event quests too) in Dalaran only to find his npcFLag was messed up. Got Gregarious to look into it and was a quick fix for him. The event chamber will be on the teleporter next server restart.

Just turn in the quest tomorrow if possible, if not we are planning on running a few events tommorow (today?... well Saturday).

One beautiful thing we noticed is the lack of complaining about lag during the Redemption events despite mounds of people there (especially alliance).

Thanks,
GM Kabekiz
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Re: Redemption & Login Server Fixed, & Eternal/Remorse Upgra

#19 by girlsrevenge » Sat Jun 25, 2011 2:33 am

Kabekiz wrote:
girlsrevenge wrote:but did the event chamber teleport get fixed on Redemption. I was on when they did the event and the teleport wasn't there in the eternal portal.


This is fixed. After the event I spawned Ceglialilialia (the guy you turn in the event quests too) in Dalaran only to find his npcFLag was messed up. Got Gregarious to look into it and was a quick fix for him. The event chamber will be on the teleporter next server restart.

Just turn in the quest tomorrow if possible, if not we are planning on running a few events tommorow (today?... well Saturday).

One beautiful thing we noticed is the lack of complaining about lag during the Redemption events despite mounds of people there (especially alliance).

Thanks,
GM Kabekiz


yes i appriciated the less lag during the event i just hope we can do more boss events cause trying to follow the pig is hard to do with lag
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Re: Redemption & Login Server Fixed, & Eternal/Remorse Upgra

#20 by jijiberbecali » Sat Jun 25, 2011 2:55 am

great news about new machine.
btw, heard some rumors about some promised changelog to be posted :mrgreen:
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