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Announcements from the staff

Re: Hack Update

#81 by soxfan1594 » Sun Oct 16, 2011 5:03 pm

well as of last night i made the choice to return to eternal hopefully since i havent been logged on in some time that my shit didnt get messed up... but only way to check is to log on... damn download taking for ever!!!
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Re: Hack Update

#82 by r4mmztein » Sun Oct 16, 2011 7:57 pm

Whats with Primordials at vendor which we buy for Emblem of Frost??? :cry:
IRIE!
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Re: Hack Update

#83 by jijiberbecali » Mon Oct 17, 2011 12:53 am

when i'll get my pet and spell back?
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Re: Hack Update

#85 by Nevrosia » Mon Oct 17, 2011 2:58 am

Uploading screenshots to prove I had Artisan Riding and that it's now back to 225.

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Ps: I see that the forum doesn't allow the whole achievement pic to show, open it in another window to see the date I got it.
Redemption
Aiso - Nelf Rogue - Guild Master of The Light Alliance
Liia - Nelf Druid
Thianna - Draenei DK
Rolet - Human Priest
Sasivve - Draenei Hunter
Alkmene - Draenei Shaman

Genesis
Aiso - Nelf Rogue - Fusion
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Re: Hack Update

#86 by Critmypants » Mon Oct 17, 2011 6:37 am

Cyph3r wrote:Update 2: Because of our security work yesterday, our hacker was only able to make a feeble attempt this morning, along with an equally pathetic server announcement. However, we're committed to keep him off completely. We spent all day working on closing any potential security holes, including making a core patch to block the exploit being used. The realms will be restarted to apply it, and we believe this will prevent the hacker from being able to issue any commands. Tomorrow evening, more security measures will be implemented as well. We've also noticed at least 5 other servers affected by the same hacker - all of which are unable to stop him - but we will. We are also in discussions with TrinityCore (the software our servers run on) in order to resolve the issue permanently. He may still be able to infiltrate through a security hole that even TrinityCore is unaware of, but our custom modifications will drastically (if not completely) make his entry harmless and boring.

Update: We didn't need to do a real rollback to fix the issues. We simply rolled back spell, skill, and talents 16 hours, which for most of you means nothing (just any talent tree changes you made over that period or skills learned, etc.), but for new characters that we're power leveled during that time, it will mean some extra effort. In summary, very minor issue for 99% of you. If you have any issues, please open a GM ticket and be patient. Thanks!

Hello everyone and thank you for your patience through this stressful situation.

As you all know we were targetted by a person or persons wanting to do harm to our server for profit, we have taken some necessary steps in prohibiting the abuse of these "persons" on our server in the future with some core-side modifications to prohibit further abuse on our servers.
We have stepped up our overall security tenfold and will continue to monitor the situation at hand.

To go into further detail they were able to access some commands to reset spells/talents for every character on our realms as well as add some donor items to some vendors and delete some guilds, the Talents/Spells are being restored to this morning as well as Guilds, we have deleted the items from vendors.

Our server personally was not compromised. We shut the realms down to prohibit any future abuse of the commands.



LOL. Someone can go from 1-450 engineering or alchemy in like TEN hours of work. And you say nothing should be harmful? Get this, my friend got max engineering, and she lost it to hacker, she asked for it back, and the GM said this, "You need to donate to get it back." Wtf lol? Donate? Funny thing is, I inspected her, and she is wearing these boots that require 300 engineering, and she has ONE engineering. I suggest talking to her when she comes online. "Underwater." That's her name. You should give her 450 back. Or 300. She said she would have been fine with that too.
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Re: Hack Update

#87 by Mattmeck1 » Mon Oct 17, 2011 7:08 am

Critmypants wrote:
Cyph3r wrote:Update 2: Because of our security work yesterday, our hacker was only able to make a feeble attempt this morning, along with an equally pathetic server announcement. However, we're committed to keep him off completely. We spent all day working on closing any potential security holes, including making a core patch to block the exploit being used. The realms will be restarted to apply it, and we believe this will prevent the hacker from being able to issue any commands. Tomorrow evening, more security measures will be implemented as well. We've also noticed at least 5 other servers affected by the same hacker - all of which are unable to stop him - but we will. We are also in discussions with TrinityCore (the software our servers run on) in order to resolve the issue permanently. He may still be able to infiltrate through a security hole that even TrinityCore is unaware of, but our custom modifications will drastically (if not completely) make his entry harmless and boring.

Update: We didn't need to do a real rollback to fix the issues. We simply rolled back spell, skill, and talents 16 hours, which for most of you means nothing (just any talent tree changes you made over that period or skills learned, etc.), but for new characters that we're power leveled during that time, it will mean some extra effort. In summary, very minor issue for 99% of you. If you have any issues, please open a GM ticket and be patient. Thanks!

Hello everyone and thank you for your patience through this stressful situation.

As you all know we were targetted by a person or persons wanting to do harm to our server for profit, we have taken some necessary steps in prohibiting the abuse of these "persons" on our server in the future with some core-side modifications to prohibit further abuse on our servers.
We have stepped up our overall security tenfold and will continue to monitor the situation at hand.

To go into further detail they were able to access some commands to reset spells/talents for every character on our realms as well as add some donor items to some vendors and delete some guilds, the Talents/Spells are being restored to this morning as well as Guilds, we have deleted the items from vendors.

Our server personally was not compromised. We shut the realms down to prohibit any future abuse of the commands.



LOL. Someone can go from 1-450 engineering or alchemy in like TEN hours of work. And you say nothing should be harmful? Get this, my friend got max engineering, and she lost it to hacker, she asked for it back, and the GM said this, "You need to donate to get it back." Wtf lol? Donate? Funny thing is, I inspected her, and she is wearing these boots that require 300 engineering, and she has ONE engineering. I suggest talking to her when she comes online. "Underwater." That's her name. You should give her 450 back. Or 300. She said she would have been fine with that too.



If you knew how many people were trying to scam stuff off of us you would understand. And having an item doesnt mean anything, she could have dropped the trade-skill for something else weeks ago.

We are dealing with enough people trying to scam VIP gear from us and we have logs of that!
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Re: Hack Update

#89 by Mattmeck1 » Mon Oct 17, 2011 7:16 am

timelimit wrote:
Mattmeck1 wrote:If you knew how many people were trying to scam stuff off of us you would understand. And having an item doesnt mean anything, she could have dropped the trade-skill for something else weeks ago.

We are dealing with enough people trying to scam VIP gear from us and we have logs of that!


At the point of professions, it DOES say "<Made by Username>" on thing's you've made, which makes for some proof.


Doesnt say when tho. And people switch tradeskills all the time.
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Re: Hack Update

#90 by jijiberbecali » Mon Oct 17, 2011 7:30 am

umm.. matt any timeline for my pet and skill return? i need to swap my talents to mm and cant do so till you guys dont give those to me so i can put it to the stable..
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Re: Hack Update

#91 by illuvialpin » Mon Oct 17, 2011 7:34 am

Mattmeck do you know what happened to truewow then hacker played like this and gms did rollbacks, half of players went to other server. So i really dont wanna be again in "sinking ship" :violin: situation. So please as fast as eternal wow staff can, repair it and start compensating all harm what players had expierenced. :angry-devil:
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Re: Hack Update

#92 by Mattmeck1 » Mon Oct 17, 2011 7:37 am

illuvialpin wrote:Mattmeck do you know what happened to truewow then hacker played like this and gms did rollbacks, half of players went to other server. So i really dont wanna be again in "sinking ship" :violin: situation. So please as fast as eternal wow staff can, repair it and start compensating all harm what players had expierenced. :angry-devil:



So, we are up and dedicated for 2 1/2 years (and still going)...

The staff called in sick to work / skipped classes to stay up with no sleep for days to get things fixed... and its gimme or im going to leave?

Way to show gratitude.
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Re: Hack Update

#93 by jijiberbecali » Mon Oct 17, 2011 8:30 am

a guy is /w people around with a link to steal there accounts..
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Re: Hack Update

#94 by iceras » Mon Oct 17, 2011 8:50 am

Why is all of my talents bugged?? I can't use the spec or switch to off spec. Please help my character is completely useless atm. :(
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Re: Hack Update

#95 by risedyan » Mon Oct 17, 2011 1:48 pm

my char when open the bag happen a super bug and the game stop and i need restart the pc to login again in wow =/
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Re: Hack Update

#96 by crashandburn » Mon Oct 17, 2011 10:37 pm

man i love all these people complaining about stuff THAT IS ANSWERED IN THE ORIGINAL POST AND THE UPDATES TO THAT POST and yet they STILL come and comment "omg my stuff is messed up blah blah blah" yes we get it. its a serious concern to you. and are you people really that selfish to say "fix my shit before the server or im leaving" ??? honestly if they fix the server first, you complain about ur individual needs. if they fix u and everyone else first, you complain about the server not being completely secure. :snooty: damned if you do, damn if u dont
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