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#1 Wed Oct 10, 2018 11:41 am by koce96
Realm: Remorse

Character Name: Soimresto

Hello,

I did not play in this server for quite a while, and I have really strong characters. When I try to login it seems that I am banned, but I am not aware of any issues that I might have been banned for and I am confused. This is the only way to approach you and may I please know the reason for my ban (if there is any). Thank you in advance!

Have a nice day.


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#2 Thu Oct 11, 2018 5:15 am by Deadwayy
If you can login to the account without an issue on the site; aka you don't get redirected to a ban appeal page.. Then, your not officially banned.

Simply change your password to regain access to the account


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#3 Thu Oct 11, 2018 7:33 am by koce96
Deadwayy wrote:If you can login to the account without an issue on the site; aka you don't get redirected to a ban appeal page.. Then, your not officially banned.

Simply change your password to regain access to the account


Thank you a lot! Have a nice day!


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#4 Thu Oct 11, 2018 6:21 pm by Aramiel
Greetings!

I'm glad the issue in the thread could be worked out! Please, keep in mind when you log into the website, unless your redirected to a ban appeal page; you're not banned on our servers.

All you need to do if this happens again is change your password to upkeep the safety of your account.

Warm Regards,
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Aramiel
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